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Help the IT support desk help you!

Like any request, the more information that can be provided, the quicker we can work to resolve your IT problem.

This form also contains some key information that helps us to classify your problem and determine who is currently affected.

If we can resolve the problem quicker it means you can get back to the task at hand quicker - and it costs less as well!

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Security News
  • IE8 'Porn Mode' Preview... (Mon 01, Sep 2008) Last week, Microsoft issued a 2nd beta version of the much-talked-about Internet Explorer 8, which includes the new InPrivate browsing and blocking features. According to their press release, the...


  • MS08-050 – Important: Vulnerability in Windows Messenger Could Allow Information Disclosure (955702) (Tue 12, Aug 2008) Bulletin Severity Rating:Important - This security update resolves a publicly reported vulnerability in supported versions of Windows Messenger. As a result of this vulnerability, scripting of an ActiveX control could allow information disclosure in the context of the logged-on user. An attacker could change state, get contact information, and initiate audio and video chat sessions without the knowledge of the logged-on user. An attacker could also capture the user’s logon ID and remotely log on


  • MS08-042 – Important: Vulnerability in Microsoft Word Could Allow Remote Code Execution (955048) (Tue 12, Aug 2008) Bulletin Severity Rating:Important - This security update resolves a publicly reported vulnerability in Microsoft Word. This vulnerability could allow remote code execution if a user opens a specially crafted Word file. An attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user


  • MS08-041 – Critical: Vulnerability in the ActiveX Control for the Snapshot Viewer for Microsoft Access Could Allow Remote Code Execution (955617) (Tue 12, Aug 2008) Bulletin Severity Rating:Critical - This security update resolves a privately reported vulnerability in the ActiveX control for the Snapshot Viewer for Microsoft Access. An attacker could exploit the vulnerability by constructing a specially crafted Web page. When a user views the Web page, the vulnerability could allow remote code execution. An attacker who successfully exploited this vulnerability could gain the same user rights as the logged-on user.


  • MS08-044 – Critical: Vulnerabilities in Microsoft Office Filters Could Allow Remote Code Execution (924090) (Tue 12, Aug 2008) Bulletin Severity Rating:Critical - This security update resolves five privately reported vulnerabilities. These vulnerabilities could allow remote code execution if a user viewed a specially crafted image file using Microsoft Office. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.
 
'In Focus'

Volume Shadow Copy   (Dec 2006)

Ever accidentally deleted or overwritten a file to realise you actually needed it? This normally involves a call to your IT support to have the file restored from backup tape.

With a modern server and Windows XP you can restore the file yourself! Watch this presentation to get to know Volume Shadow Copy and what it can do for you.

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