Internode Products and Services
 If you are in the process of choosing an Internet Service Provider (ISP),
you will be comparing the various features, packages and prices of various
ISP's. At the end of the day, why should you choose Internode?
There are a lot of good reasons, and here are some of them.
Strong client base
Internode has built a strong base of corporate clients and personal
clients who rely on Internode for their Internet service provision. Their
customers are loyal and happy, because they strive to create and maintain a
service offering which deserves that loyalty and support. You will
notice with Internode that there is no fixed contract or long-time "lock
in". This is because Internode are so good you'll stick with them!
Customer service
Customer service is very important to Internode and to ensure that their
service levels remain high as they continue to grow, they have installed a
number of management systems to help maintain that outcome. They
operate a 24-hour ticketing system that accepts, allocates, and signs off
customer queries as quickly as possible. Their helpdesk staff are here to
assist you during normal office hours, and they provide a 24x7 emergency
callout service for urgent out-of-hours assistance as well. If you
need them, just call.
Even more importantly, Internode is supported by a large staff of caring
and smart people. We strive to provide friendly, competent, understanding
support services.
You won't need assistance very often when you use Internode, but if you
do, you can be sure that friendly help is available.
Huge bandwidth
The single most important raw factor that will affect your Internet
performance is the size of the "pipes" that your ISP has to the Internet.
The larger the sum of the sizes of these pipes, the greater your ISP's
capacity to provide raw bandwidth to you and the greater its capacity to
smooth over transient moments of high load.
Internode runs over 400 megabits per second of available upstream
connection capacity to major domestic and international backbones, and
additional bandwidth installed to local peering points in multiple states.
They operate their own national network links in addition to their upstream
Internet supply links in multiple states.
Some other ISP's claim to have high bandwidth, but often they have
bottlenecks between their source of supply and their own servers.
Their bandwidth is all clear-channel bandwidth supplied on fibre-optic
bearers directly to their facilities from multiple independent sources (for
extra reliability, of course!) .
Internode runs the core of its network on gigabit-per-second switching
and routing systems (from Cisco) to ensure a congestion-free connection,
every time.
Partnership between Internode and Computer Image
Computer Image have worked together with Internode for several years.
The partnership ensures that all Computer Image customers have a single
point of contact for all their IT needs, including designing, organising and
deploying connections to the Internet. These connections could be via
dialup, ISDN or the ever popular broadband services. Computer Image
handle all the paperwork and follow-ups to ensure you are connected as soon
as possible. CI's engineers will ensure your connection to the
Internet is safe and protected from the "Internet Nasties" by recommending
and installing relevant firewall hardware or software depending on the needs
and the budget of the client. For more information on firewall, please
click here
to read a previous article on the subject.
Pricing
Please contact Computer
Image for competitive internet service provision. All pricing is
set by Internode who also handle the billing side of your account.
Computer Image process your request and assist you to find the best internet
connection plan to suit your needs as well as provide you with a solution to
keep your connection secure. Prices for broadband connections can
start at $29.95 per month. You can also
click here to go to Internode's website and view the latest pricing.
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